Can I get an academic plan as a student?
Students can apply for an academic plan by following these steps: Visit the Pricing page on wandb.com and apply for the โฆ
How can I be removed from a team?
A team admin can remove you from a team from the Users tab of the team settings.
How can I change my account from corporate to academic?
If you signed up for W&B with a corporate email but qualify for an academic plan, you can switch your account. Link your โฆ
How can I remove projects from a team space without admin privileges?
To remove projects from a team space without admin privileges, try one of the following approaches: Request that a curre โฆ
How can I rotate or revoke access?
You can rotate or revoke personal and service account keys. Create a new API key or service account user, then reconfigu โฆ
How can I see the bytes stored, bytes tracked and tracked hours of my organization?
Organization administrators can review bytes stored, bytes tracked, and tracked hours on the Usage page in organization โฆ
How do I add more seats to my account?
If youโre an administrator who needs to expand your teamโs access to W&B, you can request additional seats for your acco โฆ
How do I cancel my subscription?
To cancel your subscription, contact the W&B support team with the details that identify your account: 1. Contact the su โฆ
How do I change my billing address?
To change your billing address, contact the support team at support@wandb.com.
How do I delete a team from my account?
As a team admin, you can permanently delete a team from your W&B account. Use this procedure when you need to remove a t โฆ
How do I delete my organization account?
The W&B support team handles organization account deletion. To delete your organization account, contact support at supp โฆ
How do I downgrade my subscription plan?
To downgrade your subscription plan, contact the support team at support@wandb.com with your current plan details and th โฆ
How do I export a list of users from my W&B organization?
To export a list of users from a W&B organization as an administrator, use the SCIM API with the following code: Modify โฆ
How do I fix service account errors like `Unauthorized` or missing runs?
When you use a service account to automate W&B workflows, you might encounter authorization errors or find that runs don โฆ
How do I get added to a team on W&B?
To join a team, follow these steps: 1. Request an invitation from a team administrator or someone with administrative pr โฆ
How do I log metrics without saving my code?
To keep proprietary source code or training data out of W&B for privacy or compliance reasons, limit what W&B captures s โฆ
How do I renew my expired license?
To renew an expired license, contact the support team at support@wandb.com to start the renewal process and get a new li โฆ
If I am the admin of my local instance, how should I manage it?
If youโre the admin for your instance, review the User Management section for instructions on adding users and creating โฆ
Is it possible to add the same service account to multiple teams?
You canโt add a service account to multiple teams in W&B. Each service account is tied to a specific team.
Is it possible to change the username?
You canโt change the username after account creation. Create a new account with the desired username instead.
Is there a monthly subscription option for the Teams plan?
The Teams plan doesnโt offer a monthly subscription option. Itโs billed annually.
On a local instance, which files should I check when I have issues?
When you troubleshoot issues on a W&B local instance, start by collecting the Debug Bundle. The bundle contains the logs โฆ
What is a service account, and why is it useful?
A service account represents a non-human or machine identity that can automate common tasks across teams and projects. S โฆ
What is the difference between team and organization?
A team is a collaborative workspace for users on the same projects. An organization is a higher-level entity that can in โฆ
Why is my enterprise license not recognized?
This page helps administrators of W&B enterprise deployments diagnose common issues when W&B doesnโt recognize an enterp โฆ